My name is Brent Heurter, and I'm the CEO of Healthy Halo.
As your trusted health insurance advisors, it is our number one priority to make certain that you have healthcare that is not only affordable but will be there when you need it most.
It is our duty and responsibility to inform you when we have reason to believe that may not be the case.
We always strive to do what is best for you, our client, even when that means making a difficult decision.
This is an extremely rare situation. I have never had to do anything like this in my 30 years as an insurance broker.
We can no longer recommend Aliera/Trinity for your healthcare coverage.
You recommended Aliera/Trinity before. What changed?
When we recommended Aliera/Trinity, we truly believed they provided good ethical coverage at a great price. We are truly shocked to discover that is no longer the case.
We are morally and ethically bound to tell you the truth that has been revealed very recently.
What changed your mind about Aliera/Trinity?
The New York State Department of Financial Services (DFS) recently announced that they have filed a statement of charges against Aliera Companies and Trinity Healthcare. According to the DFS, Aliera and Trinity have operated an illegal health insurance business in New York State.
Additionally, according to the State of New York, the two companies overstated the coverage offered and committed fraud while profiting off customers’ premiums. A portion of customer premiums was diverted to “administrative costs.”
The hearing into this is set to begin on February 2, 2021.
Not only that, on December 20, 2020, the State of New Jersey also took action against Aliera Companies and its subsidiary, Trinity HealthShare, for plans that were being sold illegally in the state and did not cover the services consumers expected.
This is essentially the same set of charges that the State of New York has filed.
Aliera/Trinity says everything is fine. Why should I believe you?
This is an extremely serious situation, and we are concerned that the company involved is not telling you the whole story, especially considering that two states have recently accused them of deceptive practices and misleading consumers.
Remember, this is not me accusing them, it’s the States of New York and New Jersey.
Please note that these 2 states are accusing Aliera/Trinity, not the brokers who represented them!
What should I do now?
It's important that you should call us at (844) 917-1927
My team is standing by to do the best for you and your family!
CEO Healthy Halo Insurance Services
PS Below is a screenshot of the official New York State release about the charges against Aliera/Trinity.